Privacy Policy

Your privacy matters to us

We are committed to protecting your personal information and being transparent about how we use it.

Last updated: May 2025

Photos & Face Data

PepIQ lets users take or upload selfies (and optional physique photos) for AI analysis. Here is exactly how that data is handled:

• What we collect: A photo you choose to capture or upload from your library.

• What we send: That photo is transmitted in real-time to Google Gemini (via our Cloudflare Workers backend) for analysis.

• What we store on our servers: Nothing. Photos are never persisted to our database or any third-party storage. They exist only in memory during the brief moment the AI analyses them, then are discarded.

• What Google stores: Per Google's API terms for paid Gemini usage, submitted images are not used for model training or retained beyond the time required to return a response. See Google's data policy at https://ai.google.dev/gemini-api/terms.

• What stays on your device: The resulting score and peptide recommendations are saved locally on your iPhone only. They are never uploaded to our servers.

• Deletion: Tap Account → Delete account in the app to permanently remove all server-side records (community posts, comments, likes, identity) and local data. Photos cannot be in the deletion scope because we never had them.

Information We Collect

When you use PepIQ, we may collect the following types of information:

• Account information: name, email address, and profile data you provide during registration.

• Usage data: how you interact with the app, features you use, and session duration.

• Device information: device type, operating system version, and unique device identifiers.

• Analysis inputs: any data you voluntarily submit for AI analysis within the app.

We collect only what is necessary to provide and improve our services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the PepIQ app and its features.

• Personalise your experience and deliver tailored improvement plans.

• Analyse app usage patterns to improve performance and add new features.

• Send you important service updates, notifications, and support communications.

• Comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it:

• All data is transmitted using SSL/TLS encryption.

• We store data on secure servers with restricted access.

• Regular security audits are performed to identify and address vulnerabilities.

• Access to personal data is limited to authorised personnel who need it to provide our services.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete data.

• Deletion: Request that we delete your personal data (subject to certain exceptions).

• Portability: Request your data in a structured, machine-readable format.

• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at the email address below.

Third-Party Services

PepIQ may use third-party services to help us operate the app and improve your experience. These may include:

• Analytics providers to help us understand app usage.

• Cloud storage and infrastructure providers.

• Payment processors for any in-app purchases.

These third parties are contractually obligated to handle your data securely and only for the purposes we specify. We do not allow them to use your data for their own purposes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our support team:

Email: info@pepiqios.com

We aim to respond to all privacy-related inquiries within 5 business days.

This Privacy Policy was last updated on May 2025 and may be updated periodically. Continued use of PepIQ after changes constitutes acceptance of the updated policy.

Questions about your privacy?

Reach out to our support team — we are happy to help.

info@pepiqios.com